First time here and will never go again! Had a bunch of waxing scheduled, arrived on time and got checked in, but wound up waiting for 20 minutes before I got up and asked the gal at the front desk when I would be seen. She told me it would be soon and then I waited for another 20 minutes before Jolene, the person who was supposed to be waxing me, came out to tell me it would be another 10 minutes or so because she had someone else in the waxing room. I let her know how long I had been waiting, and she never made any sort of effort to apologize for the delay, she acted very entitled and rude. She confirmed what I had scheduled and didn't have that right, then really cranked up the attitude when she realized how much I had scheduled (full arms, full legs, eyebrows, upper lip). I realize that is a lot but when I scheduled the appointment no one mentioned anything about it being a problem. It was at this point that I exclaimed that I would be taking my business elsewhere, and left. During the entire time I waited I was basically ignored, and was never offered anything to drink, whereas their regulars were. I'm not a demanding person and understand waiting up to 15 minutes for a salon appointment, but this was a very bad experience and I wasn't about to spend my hard earned money there.
The Clip Shop Williamstown is a US Beauty Salon based in Williamstown, New Hampshire. The Clip Shop Williamstown is located at 42 Spring St, Williamstown, MA 01267, USA.
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